About Peru Agency – Peru Tours & Travel

As a Wholesaler Tour Operator, we specialize in crafting bespoke tourism experiences tailored to each individual. Our expertise lies in curating creative and distinctive journeys throughout Peru, Ecuador, and Bolivia. With extensive experience in conventional, adventure, mystical, rural, luxury, ecotourism, and MICE (Meetings, Incentives, Conferences, and Events), we offer a diverse range of services to cater to various preferences and interests.

We adhere to high international standards of quality and environmental management, ISO 9001 & ISO 14001 certified. Our services are of premium quality.

Trade Name: PERU AGENCY

Business Name: AMARA EXPERIENCE E.I.R.L.

RUC: 20614887312

General Manager: Killa Durand Farfán

Whatsapp y Mobile phone: +51 984 692 357
e-mail: inbound@new.peruagency.com  – killa@new.peruagency.com

Our Value Proposition

We organize personalized and safe experiences that connect with the emotions of travelers.

Mission

• The personal connection with our clients is essential for our success.
• We generate a shared value and a long and positive relationship with them.
  We exceed the expectations and necessities of the tourist and our corporate clients, offering personalized excursions tailored to the interests and profile of each client.
• We build client confidence through a constant, genuine and honest commitment to serve them.
• We ensure that the continual improvement of the quality of our services, of our work with the community and the environment, and the creation of new experiences for the tourist, permeate our day to day work

Vision

• Actively seek and consolidate relationships with new clients and constantly ensure recognition of their professionals through the quality of our services.
• Create a numerous and diverse commercial client list directed at various sectors of the market to ensure the long-term stability of the company.
• Lead and manage the international standards laid out in our certifications in order to become a leading South American tour operator within 6 years.
• Maintain constant and sustainable growth.

Values

• Client and result oriented, to guarantee the continuity of the company, future service to clients and the stability of our staff.
• Promote a culture of continual improvement and excellence in management and service with the aim of increasing competitiveness and creating value for staff and other interest groups.
• Exceed the expectations of the client: a guarantee of success.
• Embrace innovation: The creativity of our staff in improving service, the use of new technologies and the creation of value for our clients, in order to maintain the continued and sustained growth of the company
• Quality: determined by all members of the team, internal and external, and should be driven by the philosophy of adding value to the service in order to exceed the expectations of the client
• Teamwork and transparency: reliable communication, availability, cooperation and constant effort, our staff are open and honest.

Our commitments are

• As an organization we constantly strive to create moments of pleasure in the lives of each of our clients, working to exceed their expectations. This effort, manifested daily in every area of the company, represents the basis of our organizational culture.
• Achieve full client satisfaction by providing a high-quality service.
• Promote a culture of continual improvement and excellence in management with the aim of increasing competitiveness and creating value for employees and the company, as well as for the region.
• Minimize the negative impact of our operation on the environment and maximize the positive impact through our ongoing projects of reforestation and clean up in various high Andean communities.
• We evaluate our client satisfaction with specific metrics in order to continually improve our services.

We comply with the legal norms applicable to our sector, driving good company practice in our region.

Promoting the conservation of natural resources: Renewable and non-renewable resources, using recycling and eco-efficient waste management in order to leave our future generations a healthy, habitable planet with sufficient resources.

We have a multidisciplinary team of passionate and innovative experts who work together to plan and implement the development of the company, as well as the day to day services that we provide to individuals and companies that trust in us.

At Peru Agency we have an organizational culture based on diversity, participation, and teamwork, encouraging innovation at all times, and enjoy a work environment in accordance with the current trends of the company.

At Peru Agency we foster the talent of our workers through a solid working environment and an inclusive, horizontal structure where everyone has opportunities.