Crucero en las Islas Galápagos – 3 noches

Terms & Conditions

1.- Detailed information about the experience is attached, as well as refund policies and/or conditions of services, please read carefully all the terms and conditions. If you have additional questions, please contact us, we will gladly assist you. DMC Peru Agency is not responsible and will not make any refund and/or return for any misunderstanding that may arise days before the experience and/or during the experience.

2.- Rates

• Rates valid until December  2024 – Rates are expressed in USD.
• Rates subject to change without prior notice depending on availability and rates, check with your executive before confirming availability.
• Rates per person based on a minimum of 2 traveling people.
• Rates include expenses for payments by credit card.
• Child rates apply to children under 8 years of age in the company of two adults.
• Rates do not apply for high season.

HIGH SEASON (*)

3.- The programs are quoted in standard hotel room category, for higher categories contact us.

4.- It is the responsibility of each passenger to have the documents required for their trip, valid (with more than six months of validity after the end of their visit to our countries) and in good condition. As a general rule, these include, for each passenger, passport, identity card, for the countries that exceptionally allow entry with this document in lieu of the passport, visas in the cases that are required, for countries in transit and countries of destination, and certificates of certain vaccines, for countries that require it, the passenger’s travel document must be the same with which he confirmed his reservation.

5.- Check-in and check-out times are set by each hotel. In general, the rooms are available for entry after 3:00 p.m. and check-out must be before 12:00 PM. Later departures may mean additional charges, it is important to follow the recommendations of the assistant who accompanies you at the time of check-in at the hotel and/or ask the hotel for the respective schedules in case it is not published at the reception.

6.- The requirements for double rooms (double or two beds), triple rooms, extra beds and/or cots are subject to confirmation by each hotel.

7.- Triple rooms in some destinations and hotels are made up of 2 double beds, which makes it necessary to share these beds.

8.- Tourists are obliged to conduct themselves respecting the rights of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs and lifestyles of the inhabitants of the places they visit.

9.- It is strictly forbidden to engage in conduct that interferes with the safety and comfort of the other group participants, such as the consumption of drugs and alcohol. The use of accompanying women or men services (prostitution) is not tolerable within a trip, the use of minors for this type of service is penalized by the Peruvian authorities. PERU AGENCY protects the integrity of minors and adolescents.

Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic factors, political or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed.
In order to improve the experience of tourists, the order of the excursions can be varied.

Services not included. – The passenger is responsible for all administrative procedures such as: Obtaining and updating passports, visas, travel insurance, payment of excess baggage, drinks, laundry service, communication (calls, faxes, emails, etc.), domestic and international airport departure taxes, gratuities or other services and fees not specified in the itinerary.

Unused Services. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of hotels, airlines, other providers or PERU AGENCY. No refund will be made as a result of such interruptions or cancellations beyond our control. PERU AGENCY will assist the passenger at all times and will modify the itinerary for the benefit of the passenger, as well as provide permanent assistance.

Exemption from VAT on Sales in Accommodation for Non-Residents. – Foreign visitors (Non-residents in Peru are exempt from these taxes), in accommodation and food within hotels. Our quotes already include this exemption. The only valid documents for the exemption are the PASSPORT + THE ANDEAN MIGRATION CARD, which must have the entry stamp to Peru with a minimum of 60 days prior to the date of entry and during your stay at the hotel.

Insurance. – We recommend passengers get one for trip cancellation, repatriation and international medical insurance to cover any inconvenience that may arise during the trip. We also suggest consulting with your doctor and updating vaccination records and reviewing any medical concerns regarding international travel.

Airplane tickets. – The payment of 100% must be made for the issuance of the tickets. Rates are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, the penalties that apply and do not apply is according to the airline’s policy. Tickets are non-refundable or non-endorsable in case of cancellation.

Train tickets. – 100% payment must be made for the issuance of train tickets. Rates are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, the penalties that apply and do not apply is according to company policy.

Baggage Responsibilities. – PERU AGENCY recommends that all passengers arrive in Peru with their own travel insurance, and that they have coverage for lost luggage. PERU AGENCY cannot be held responsible for: – Lost or delayed luggage during national or international flights, as well as carry-on or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their hold luggage during transfers and flights.

Reservation Policies. – Any reservation must include the following information of the passenger(s) or the group: a. Full names and surnames b. Nationalities c. Passport number or identity card d. Date of birth. and. Gender. F. Diet restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences that generate the omission in the information on the physical, medical conditions, among others; are the sole responsibility of the passenger. Airline reservation code in case the passenger makes the reservation on their own account or an organization external to PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the card clearly appears. No other type of document is accepted to request the respective discount for admission to tourist attractions. g. The passport / ID number is MANDATORY to issue entrance tickets to tourist attractions, bus tickets, train tickets and / or air tickets. h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry to Peru.

Definition of Group Size. – INDIVIDUALS or FITS: Up to 8 passengers. In case of more passengers, send a quote as a group.

Payment Policies. –PERU AGENCY requires Full payment: 35 days before the arrival of Individual passengers / FITs. 60 days before arrival in case of Groups. Payment term in case of groups may vary depending on the policy of some hotels and/or suppliers. Consult. Payment constitutes acceptance of the terms and conditions set forth in this document; as well as those indicated in the quote or confirmation of the reservation.

Forms of Payment (For Groups or FIT’s)

• Bank Transfer: Payments must be made to the following bank account in Lima, PERU BANCO DE CREDITO DEL PERU – MIRAFLORES AGENCY Avenida Larco # 611 MIRAFLORES, LIMA 18 PERU Telephone (511) – 4441717. ACCOUNT NUMBER: 194-31464975-1 -01. ACCOUNT NAME: PERU ON ROAD E.I.R.L. SWIFT: BCPLPEPL
• We accept all credit and debit cards.
• Other payment alternatives, we accept transfers via Western Union or Money Gram, if you wish to pay with this option, please indicate it to your sales executive to provide you with the corresponding information. All costs for transfer expenses are assumed by the sender and must refer to the number(s) or name of the  PERU AGENCY tour. In addition, we request a copy of the payment confirmation published by the bank via mail, with the following information attached: – Name of passengers – Name of the Tour – Date of travel. The information requested is the key to carry out the correct follow-up of payments and operations.

Cancellations and Refund. – Requests for cancellations and requirements for refunds must be made in writing and include all related information, and on our part, you will receive an immediate response after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied on business days.

Cancellation Charges. – Cancellation fees tend to increase when the arrival date is closer.  PERU AGENCY will do its best to keep these expenses as low as possible.

Policies for Children. – Discounts will be applied only for children under 8 years of age in case of income to tourist attractions. Hotel discounts are applied according to the policies of each hotel and/or provider.

Responsibility Clause.- PERU AGENCY will not be responsible for any injury, death, loss, delay, inconvenience, damage to objects for personal use in relation to the provision of any goods or services due to force majeure: illness, government restrictions, acts of civil war, insurrection or rebellion, strikes or other criminal or terrorist activities of any kind, food poisoning, mechanical failure of aircraft or other means of transportation or for your delay in departure or arrival on time. PERU AGENCY is not responsible for the error or omission of any provider (such as accommodation or the Transportation Company) if the client makes a reservation on their own with another service provider other than PERU AGENCY. The necessary support will be provided according to our competences. PERU AGENCY reserves the right to take photographs or film records of any of its trips, and to use such photographs or film records for promotional and/or commercial purposes.