Peru Amazon Tours Tambopata Adventure – 4 Days

Terms and Conditions

Terms & Conditions

1.- Rates

• Rates valid for the years 2022 – 2023 – Rates are expressed in US Dollars (US$).
• Rates subject to change without notice based on availability and rates, please check with your executive before confirming availability.
• Rates per person.
• We accept all credit and debit cards.
• Rates for children apply to children under 8 years old and in triple rooms.
• Rates do not apply for special dates*.

Special Dates (*)

2.- The programs are quoted in the category of standard room of the hotels, for higher categories contact us.

3.- It is the responsibility of each passenger to have the documents required for their trip, valid (with more than six months of validity after the end of their visit to our countries) and in good condition. As a general rule, these include, for each passenger, passport, identity card, for countries that exceptionally allow entry with this document in replacement of the passport, visas in cases where required, for countries in transit and countries of destination, and certificates of certain vaccines, for countries that require it, the passenger’s travel document, it must be the same one with which you confirmed your reservation.

4.- The check in and check out times are set by each hotel. In general the rooms are available for your entry from 15:00 hours and the departure must be before 12:00 PM. Subsequent departures may mean additional charges, it is important to follow the recommendations of the assistant who accompanies you at the time of check in at the hotel and / or ask at the hotel the respective times in case it is not published at reception.

5.- The requirements of double rooms (double or two beds), triples, extra beds and / or cots are subject to confirmation of each hotel.

6.- The triple rooms in some destinations and hotels are composed of 2 double beds, which forces you to share these beds.

7.- Tourists are obliged to conduct themselves respecting the right of people, the environment, the cultural and natural heritage of our countries, as well as the multi-ethnic conditions, beliefs, customs and ways of life of the inhabitants of the localities they visit.

8.- It is strictly forbidden to perform behaviors that interfere with the safety and comfort of the other participants in the group, such as the consumption of drugs and alcohol. The use of service of women or men companions (prostitution) is not tolerable within a trip, the use of minors for this type of services is penalized by the authorities of Peru. PERU AGENCY protects the integrity of minors and adolescents.

Itineraries. – The itineraries have been planned with great care, although for operational reasons, climatic, political factors or any other eventuality it may be necessary to change the sequence of activities in the itinerary or the specified route; such cases are exceptional and the passenger will be informed. In order to improve the experience of tourists, the order of the excursions can be varied.

Services not included. – The passenger is responsible for all administrative procedures such as: Obtaining and updating passports, visas, travel insurance, payment of excess luggage, drinks, laundry service, communication (calls, faxes, emails, etc.), national and international airport departure taxes, gratuities or other services and fees not specified in the itinerary.

Unused Services. – Some services may be interrupted or canceled due to weather conditions, force majeure such as acts of nature, social upheaval, strikes, etc., or others beyond the control of hotels, airlines, other providers or PERU AGENCY. No refund will be made as a result of such interruptions or cancellations beyond our control. PERU AGENCY will assist the passenger at all times and modify the itinerary for the benefit of the passenger, as well as provide permanent assistance.

Exemption from the IGV or VAT on Sales in Accommodation for Non-Residents. – Foreign visitors (Non-residents in Peru and / or Bolivia are exempt from these taxes), in the accommodation and food inside the hotels. Our quotes already include this exemption. The only valid documents for the exemption are the PASSPORT + THE ANDEAN MIGRATION CARD, which must have the stamp of entry to Peru with a minimum of 60 days before the date of entry and during your stay at the hotel.

Insurance. – We recommend passengers to get one for trip cancellation, repatriation and international medical insurance to cover any discomfort that may arise during the trip. We also suggest consulting with your doctor and updating vaccination monitoring and reviewing any medical concerns regarding international travel.

Air Tickets. – The payment of 100% must be made for the issuance of tickets. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, changes allowed/not allowed, penalties that apply and do not apply is in accordance with the policy of the airline. Tickets are non-refundable or non-endorsable in case of cancellation.

Train Tickets. – Payment of 100% must be made for the issuance of train tickets. Fares are subject to availability and only the final price is guaranteed with the purchase of the ticket; refunds, permitted/unauthorized changes, penalties that apply and do not apply is in accordance with company policy.

Baggage Responsibilities. – PERU AGENCY recommends that all passengers arrive in Peru with their own travel insurance, and that they have coverage for lost luggage. PERU AGENCY cannot be held responsible for: – Baggage lost or delayed during domestic or international flights, as well as hand items, or personal items. – Objects forgotten by passengers in hotels, vehicles, or places visited during the trip. – We recommend our passengers not to include any valuable items in their checked baggage during transfers and their flights.

Reservation Policies. – Any reservation must include the following information of the passenger(s) or the group: a. Full names and surnames b. Nationalities c. Passport number or identity card d. Date of birth. e. Gender. f. Dietary restrictions (allergies, intolerance to certain products, vegans, vegetarians, etc.) if any. The consequences generated by the omission in the information about the physical and medical conditions, among others; are the sole responsibility of the passenger. Reservation code of the airline in case the passenger makes the reservation on his own account or external body to PERU AGENCY. In the case of foreign students, it must be duly accredited with the respective student card in which the validity of the same clearly appears. Another type of document is not accepted to request the respective discount for the income to the tourist attractions. g. The passport / ID number is MANDATORY to issue entrance tickets to tourist attractions, bus, train and / or air tickets. h. Passengers must have a valid passport to enter our countries. Your passport must be valid for 6 months from the date of entry into Peru and/or Bolivia.

Payment Policies. – PERU AGENCY requires Full payment: 35 days before the arrival of Individual Passengers / FITs. 60 days before arrival in case of Groups. Payment term in case of groups may vary depending on the policy of some hotels and / or suppliers. Consult. The Payment constitutes acceptance of the terms and conditions set forth herein; as well as those indicated in the quote or confirmation of the reservation.

Cancellations & Refunds. – Requests for cancellations and requests for refunds must be made in writing and including all related information, and for our part you will receive an immediate response after consultation with the service providers, indicating the respective charges for cancellation or cancellation of services. The request will be applied in business days.

Policies for Children. – Discounts will be applied only to children under 8 years of age in case of income to tourist attractions. Discount on hotels is applied according to the policies of each hotel and / or provider.